NEW USER REGISTRATION

  • How Do I Register ?

    You can register by clicking on the "Create Account" link located at the top right corner on the home page. Please provide the required information in the form that appears and click on “Create Account”. We will send OTP on email id to verify your email id, after successful OTP validation, we will send an activation link to the registered email ID. Please click on activation link and start shopping.

    Once the validation done, your account is active and you can now enjoy shopping on Biggdeal.In, If you need to enjoy the shopping with extra more discount benefits on products, then u need to be the business part of BiggDeal.In, by buying any of the business plans. Where you can boost your business growth and enjoy the extra shopping discount offers on your shopping.

  • Do I Need To Necessarily Register Before Shopping On BiggDeal.In ?

    You can browse the website without registration. You are required to login or register while checking out or at the time of selecting payment method.

  • Can I Have Multiple Registrations ?

    Each email is associated with one user account, where mobile no. can be used multiple times, therefore user can create multiple email id’s with single mobile no.

LOGIN / ACCOUNT RELATED

  • What Is “My Account” ?

    You ‘My Account' is your a/c where you can view your personal information details, order details, business working details, payment methods details and Shopping details.

  • Forgot My Password ?

    Please click on “Forgot password” link available on the 'Login' page and then enter your registered Mobile No. in the box provided. A new system generated password will be sent SMS to your registered Mobile No.

  • Unable To Login?

    Your Login ID and password are case sensitive. Please enter correct information & try again. Use “Forgot Password" link to generate new password.

  • Can I Change My Personal Details ?

    Yes, with certain limitations you can. Please login & click on ‘Account’ on the 'My Account' page to update your personal details.

ORDER RELATED

  • How Do I Know My Order Is Confirmed ?

    You will get confirmation on placing order online by e-mail and website and for phone/whatsapp order you will get SMS/WhatsApp confirmation.

  • Can I Change My Order Once It Has Been Placed ?

    Yes, you can still modify your order once it has been placed before cut off time. However, after the order has been dispatched no further changes can be made. In case you wish to remove certain products from the order, there always is an option of returning the products during delivery. In case you wish to order some additional products, you can always proceed placing a new order.

  • What If Products Ordered By Me, Out Of Stock ?

    Sometimes, when the products ordered by you may be out of stock. In such situations, we will deduct the amount of such product from the billing amount and bill will be adjusted during delivery.

  • Can I Cancel My Order ?

    Yes, you can cancel the order before it starts for delivery. However, no return or cancellation is possible after accepting delivery. In case you would like to cancel the order for some reason, you can send us an e-mail on the 'Contact us' page with the following details: date of order, order number and reason for cancellation. Else you can inform our representative when he calls for the order confirmation for the delivery timing and date. We will cancel the order and process the refund.

PAYMENT REGARDING

  • How Can I Pay For My Orders ?

    You can pay in different modes of payment like online payment, wallet payment, Upi, phone pay, paytm, etc), card (debit/credit card), cash payment & cash on delivery.

  • Are There Any Hidden Charges ?

    Charges which are mentioned regarding service, except that there are no hidden charges for transaction with biggdeal.in.

  • Can I use Cash on Delivery payment option for every product I buy on biggdeal.in ?

    Please enter your pincode on the product page to check if CoD is available at your location. If this option is available for your location, you can shop for products with CoD option.

DELIVERY REGARDING

  • When Does Biggdeal.In Deliver My Order ?

    . Your order will be delivered within working 1-2 days of placing your order, with respect to delivery option available at your location & if the order is placed before 8.00pm.

  • What Is Delivery Timing ?

    Our delivery timing is from 12:00am to 8:00pm. If at all due to some unforeseen circumstances your order is not delivered, the same will be intimated to you and the order will be delivered on the very next day as soon possible.

  • Do You Have Any Delivery Charges ?

    Upfront delivery charges decided by the stores on their minimum & maximum shopping amount and location of delivery, they decide and declare at the checkout page. For orders above Rs.499/- & if store is near by with delivery point then delivery is FREE and for orders below Rs.499/- & if store is near by with delivery point then a nominal amount of Rs.49/- will be charged per delivery.

  • What If I Am Not At Home/Office To Receive My Orders ?

    Once the order is dispatched from the store, a notification will be sent on your registered email id and mobile number. In case of non-availability at your delivery location, our Delivery Expert will try reaching you on the registered mobile number. The order will accordingly be rescheduled only after getting a confirmation from your end.

  • What If BiggDeal.In Does Not Deliver To My Location/Pincode ?

    We Apology for the delivery inconvenience at your location/pincode. But do drop us a mail at info@biggdeal.in with a delivery request at your location/pincode, we will try our best to arrange a way to deliver your order at your location/pincode as soon as possible.